REFUND POLICY
**Refund Policy for ABSBRICK**
At [Car Constructor Eshop], we strive to ensure your utmost satisfaction with every purchase you make from us. However, we understand that there may be instances where you may need to request a refund. Please read our refund policy carefully to understand your rights and obligations regarding refunds.
**1. Eligibility for Refunds:**
– Refunds may be issued under the following circumstances:
– The product received is defective or damaged upon arrival.
– The product received is materially different from what was ordered.
– The product does not function as described.
– The product is returned within 14 days from the date of purchase.
**2. How to Initiate a Refund:**
– To request a refund, please contact our customer support team at absbrick@reka.lt with your order number and a detailed explanation of the reason for the refund request.
**3. Refund Process:**
– Once your refund request is received and approved, we will initiate the refund process.
– Refunds will be issued to the original payment method used for the purchase.
– Please allow [5-7 business days] for the refunded amount to reflect in your account, depending on your bank or payment provider’s processing times.
**4. Conditions for Refund:**
– The product must be returned in its original condition, unused, and with all accessories and packaging included.
– Refunds will not be issued for products that have been tampered with, altered, or damaged due to misuse.
– Shipping and handling fees are non-refundable unless the product is being returned due to our error.
**5. Return Shipping:**
– If a return is necessary, you will be responsible for the return shipping costs unless otherwise specified by our customer support team.
– We recommend using a trackable shipping method to ensure the safe return of the product.
**6. Exchanges:**
– If you wish to exchange your product for a different item, please follow the refund process outlined above and place a new order for the desired item separately.
**7. Final Discretion:**
– ABSBRICK reserves the right to refuse refunds if the returned product does not meet the conditions outlined in this policy or if the refund request is made outside the specified timeframe.
**8. Contact Information:**
– If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [contact@carconstructor.com] or [1-800-XXX-XXXX].
By making a purchase from ABSBRICK, you agree to abide by the terms and conditions of this refund policy.
ABSBRICK reserves the right to amend this refund policy at any time without prior notice.**